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Frequently Asked Questions

We have professional team of workers, service and inspection, and we have own sub factories.

Sure, we can send the samples for free, but customer should pay the freight cost. It will cost some sample charge for custom designs, but it is refundable when order is up to certain quantity.

Usually you should pay 30% deposit before production, the balance paid before shipping. For the small order, you need to pay the whole payment before production.

Yes. All of our products can be packed as your requirement.

7-15 days if in stock.

Different products has different price, although the same product which use different fabric and workmanship will have different price, as suppliers, we promise to provide the best pre-sales and after-sales service for the customers!

Professional Hot Tub Spa Accessories Manufacturer

Contact Hydrorelax for all your spa cover and lifter needs. We are dedicated to providing you with exceptional products and outstanding customer service. Whether you have questions about our products, need assistance with installation, or want to inquire about a custom order, our team is here to help. we understand the importance of excellent customer support. We strive to exceed your expectations and ensure your satisfaction with every interaction. Contact us today, and let us help you enhance your spa experience with our top-quality spa covers and lifters.